Who We Are

Hello, I am Tony Ripper - may I extend a warm welcome to our website.

Along with Josie Clark, we founded The Cruise Advisory Service in 1989. Back then, cruising was in its infancy, but growing. However, there was very much a lack of impartial information and guidance about the cruise ships and how they operated. At that point, I already had nearly 20 years in the travel industry with Thomas Cook, American Express and Wakefield Fortune. With the latter I had the task of leading a 'hotel inspection team', publishing our reports on 100's of package holiday hotels. This was designed to 'strip away the gloss' of holiday brochures and tell it like it is. Some 30 years ago, Josie and I brought this same way of working to cruiseships, telling our clients the good bits and the not-so-good bits. The same way of working still holds true today and some straight talking, bundles of knowledge and decent honest service still go along way 

 

As well as looking after our clients cruise holiday bookings, we also offer the following complimentary information packs and publications -

 

CoastLines Newsletter and Luxury Cruise News
For our clients looking to cruise in the midrange and premium markets, we publish our CoastLines newsletter throughout the year. The newsletter brings you the latest news and gossip, tells you what we have been up to and includes the latest offers From Crystal Cruises, Regent Seven Seas Cruises, Azamara Cruises, Oceania, Celebrity Cruises, Holland America Line, Silversea, Seabourn and others. Clients that book with us receive the newsletter about 10 times per year. Those that do not book with us receive their copy around 5 times per year

 

 

 

Alaska and Canada

For the past 25 years or so, we have been one of the UK market leaders in cruising to Alaska. Every May, we publish our Alaska and Canada Information Pack featuring Holland America Line, Celebrity Cruises, Oceania Cruises, Regent Seven Seas Cruises, Silversea and others, together with the Rocky Mountaineer, Denali Alaska landtours, Vancouver and Rockies hotel stays and much more. We also publish reports on each port of call telling you what to do and what not to bother with. We know Alaska, we know the ships and we know the in's and out's

 

 

The River Cruise Advisory Service
Ever fancied a river cruise? and found its been confusing to make a decision because of the swathe of choice. If so, ask for our River Cruise Information Pack. It features its own River
Cruiseship Ratings Guide telling you the good and not-so good stuff and the 10 Golden Rules about the nitty gritty bits of information you need to know. We recommend 7 river cruise operators, namely Scenic, APT, Crystal River Cruises,  AMA Waterways,
Riviera, Emerald Waterways and Amadeus

 



The Cruiseship Ratings Guide

Every year we publish our Cruiseship Ratings Guide. The latest edition gives you an overview of 9 different cruise lines, tells you what we like and the bits we are not so keen about. We also give each cruise ship our own rating. The ratings guide is unique to us and in its 27th year of publication. ask for your personal complimentary copy 

A statement from us regarding the General Data Protection Regulation (GDPR)

The General Data Protection Regulation is effective 25 May 2018. Under guidance from the Information Commissioners Office (ICO), we have to let you know how we comply with the regulation regarding your privacy and the information we hold. In simple terms, you have control of the information you provide to us, so the following will be of help to you

For clients that book with us

When putting your cruise booking in place we need to have your full names, address and contact details, email address, dates of birth and passport information. This is required by the cruise lines and airlines in order to process your booking. At any time you can request we delete any of this information and we will action this immediately. We do not share any of the information with any other organisations not related to your booking

For clients on our mailing lists that have yet to book with us

We hold your name, address and in some cases, if provided by you, your email address. Again, we are happy to remove your information at any time, immediately. Again, we do not share your information with any other organisations

Direct Mail and Email marketing

Regularly throughout the year we will send your our newsletters and marketing material by post or email. This is because you are on our mail list. You are on our mail list because you would have contacted us following either seeing our press adverts, seeing our websites or word of mouth. We never contact anyone blindly and we never buy mail lists or email lists. Again, please ask to be removed if you no longer wish to hear from us

s good on mobile as it does on desktop.